Official Document

Terms and Conditions art939 – Malaysia Wagering Platform Guidelines

This document contains all the terms, conditions, and rules governing the use of the art939 platform. Please read it carefully before registering or using any of our services. By using the art939 platform, you agree to be bound by all terms stated here.

Last Updated: 1 January 2026

This document is valid and binding on all art939 platform users. Continued use of the platform constitutes your acceptance of all terms set out herein.

Key Highlights in art939 Terms

Here are the six most important aspects you need to understand before using the art939 platform.

Member Eligibility – Age 18+

The art939 platform is strictly for individuals aged 18 and above. Registration by minors is strictly prohibited, and any account found to be in violation will be terminated immediately with no refund of remaining balance.

Deposits, Withdrawals & Bonuses

All deposits are processed in Malaysian Ringgit (MYR). Bonuses and promotions are subject to the specified wagering requirements. Withdrawals require completed identity verification (KYC) and must comply with the minimum limits set by the platform.

Personal Account Security

Each member is fully responsible for the security of their login credentials. art939 will never request your password through any channel. Any unauthorised activity on your account remains the account holder's responsibility unless evidence of a breach has been reported.

Usage Prohibitions and Restrictions

The use of automation software, bots, or any method that manipulates the art939 gaming system is strictly prohibited. Violations will result in immediate account suspension and forfeiture of all winnings obtained through unauthorised means.

Right to Amend Terms

Art939 reserves the right to modify, add, or remove any part of these Terms and Conditions at any time. Changes take effect immediately upon publication on the website. Continued use of the platform after any changes constitutes acceptance of the updated terms.

Responsible Gaming

Art939 is committed to responsible gaming practices. We provide self-control tools including deposit limits, cooling-off periods, and self-exclusion. Players who need assistance are encouraged to contact our support team or visit the Responsible Gaming section.

Terms and Conditions Using the art939 Platform

This Terms and Conditions document sets out the rules and guidelines governing the relationship between art939 and all its users. By registering or using any part of the art939 platform, you confirm that you have read, understood, and agreed to be bound by all terms stated herein.

1Definitions and Interpretation

In this Terms and Conditions document, the following words and phrases carry the meanings stated unless the context requires otherwise:

  • "art939" or "Platform" refers to the art939.net website, mobile app, and all related services operated by the company.
  • "Member" or "User" refers to any individual who has registered an account with art939 and has agreed to these Terms and Conditions.
  • "Account" refers to the personal account registered by a User on the art939 platform.
  • "Deposit" refers to funds transferred by a Member into their art939 account via a supported payment method.
  • "Withdrawal" refers to the process of transferring funds from a Member's art939 account to their personal bank account or e-wallet.
  • "Bonus" refers to any free credits, special offers, or rewards granted by art939 to Members in accordance with the applicable promotional terms.
  • "KYC" (Know Your Customer) refers to the identity verification process required before your first withdrawal or when requested by art939.
  • "Wagering Requirement" or "Conversion Terms" refers to the number of times bonus funds must be wagered before a withdrawal is permitted.
The interpretation of terms in this document is final, and art939's decision regarding any dispute over interpretation is conclusive and binding.

2Eligibility and Registration

Access to the art939 platform is restricted to individuals who meet all of the following eligibility criteria. art939 reserves the right to reject or cancel the registration of any individual who does not meet these requirements.

2.1 Age Requirement

You must be at least 18 years old to register and use the art939 platform. art939 takes the protection of minors from gambling activities seriously. Any registration involving a false declaration of age is a serious breach of these Terms and may result in legal action.

2.2 One Account Per Individual

Each individual is only permitted to hold one (1) active account on the art939 platform. Holding multiple accounts by the same individual, whether using the same or different information, is strictly prohibited and may result in the termination of all associated accounts and forfeiture of all balances and wins.

2.3 Registration Information

During registration, you are required to provide accurate, truthful, and up-to-date information. Required details include your full name, date of birth, an active Malaysian mobile number, and a valid email address. art939 reserves the right to request supporting document verification at any time to confirm the accuracy of the information provided.

Warning: Providing false or misleading information during registration is a serious violation that may result in account termination and forfeiture of all funds without compensation.

2.4 Phone Verification

Registering an art939 account requires mobile number verification via a One-Time Password (OTP). The registered phone number must be an active Malaysian number capable of receiving SMS. Each phone number may only be linked to one art939 account.

3User Account

3.1 Security Responsibilities

You are solely responsible for maintaining the confidentiality of your password and all art939 account login credentials. You must not share your login details with anyone, including family members. art939 will not be liable for any losses arising from unauthorised access to your account resulting from your own negligence.

3.2 Account Activity

All activity occurring in your account – including betting, deposits, and withdrawals – is deemed to have been carried out by the legitimate account holder. If you suspect your account has been accessed without authorisation, you must notify the art939 support team immediately via live chat.

3.3 Information Updates

You are responsible for ensuring that the personal information in your account remains accurate and up to date. Any changes to key details such as your phone number or email address must be updated through your account settings or by contacting art939 customer support.

3.4 Temporary Suspension

Art939 reserves the right to temporarily suspend any account for investigation purposes if suspicious activity or third-party complaints are detected. During the suspension period, access to deposits and withdrawals may be restricted until the investigation is concluded.

4Deposits and Withdrawals

4.1 Accepted Deposit Methods

Art939 accepts deposits via the following payment methods, all processed in Malaysian Ringgit (MYR):

  • Local bank transfer via FPX (Maybank, CIMB, Public Bank, RHB, and others)
  • TNG eWallet (Touch 'n Go)
  • Boost eWallet
  • ShopeePay
  • Malaysian local bank debit card

4.2 Deposit Limits

Minimum and maximum deposit limits vary by payment method and account level. The general minimum deposit is MYR 30. Daily deposit limits can be adjusted through the self-control settings in your account as part of our commitment to responsible gaming.

4.3 Withdrawal Process

All withdrawals will be processed to the bank account or e-wallet registered under the same name as the art939 account. Withdrawals to third-party accounts are strictly prohibited. Processing times range from 15 minutes to 2 hours depending on the chosen method.

4.4 KYC Verification

First-time withdrawals or withdrawals exceeding a certain limit require completed KYC verification. Required documents may include a copy of your national ID (MyKad) and proof of current address. The KYC process is conducted to safeguard your funds and ensure compliance with applicable regulations.

art939 does not charge any hidden fees for processing withdrawals on the platform's end. However, your bank or e-wallet provider may apply charges in accordance with their own terms of service.

5Bonuses and Promotions

5.1 General Bonus Terms

All bonuses and promotions offered by art939 are subject to specific terms stated in each offer. These terms include, but are not limited to, expiry dates, wagering requirements, eligible games, and maximum withdrawal limits on bonus winnings.

5.2 Welcome Bonus

The welcome bonus is offered to new art939 members on their first deposit. This bonus is subject to specified wagering requirements before any withdrawal is permitted. art939 reserves the right to modify, withdraw, or discontinue the welcome bonus offer at any time without prior notice.

5.3 One Bonus Per Individual

Each bonus may only be claimed once per individual/account/device/IP address. Any attempt to claim the same bonus more than once through dishonest means, including opening multiple accounts, will result in cancellation of all bonuses and account termination.

5.4 VIP Program

Members who meet certain activity requirements are eligible to join the art939 VIP Program. VIP membership grants access to exclusive rewards, higher withdrawal limits, and a dedicated personal account manager. art939 reserves the right to modify the VIP Program structure and benefits at any time.

6Game Rules

The art939 platform offers a wide variety of games including video slots, bingo, table games, live dealer, and sports betting. Each game category has specific rules stated within the game interface itself.

6.1 Game Fairness

All games on the art939 platform use a Random Number Generator (RNG) independently certified by a qualified third-party auditing body. This ensures every spin, dice roll, or card hand is truly random and cannot be manipulated by any party.

6.2 Game Results

All game results on the art939 platform are final. In the event of a technical error or disruption during gameplay, art939 reserves the right to void the affected round and refund the original bet. Winnings obtained through an obvious technical error will not be paid out.

6.3 Sports Betting

For sports betting, all accepted bets are final. Odds changes after a bet is placed will not affect the agreed odds. art939 reserves the right to void certain markets for reasons stated in the Betting section of this platform.

Strictly Prohibited: Use of bots, automation software, multi-account arbitrage, or any method that exploits the system is strictly prohibited and will result in immediate account termination and forfeiture of all funds.

7User Conduct

Art939 is committed to providing a safe, fair, and enjoyable environment for all members. All Members are required to conduct themselves respectfully and comply with all platform rules at all times.

7.1 Prohibited Conduct

The following activities are strictly prohibited on the art939 platform:

  • Use of offensive, obscene, or abusive language in live chat or any other platform communication channel
  • Attempts to hack, attack, or disrupt art939's systems or servers
  • Spreading false or misleading information about the art939 platform
  • Colluding with other players to manipulate game outcomes
  • Using another person's information without authorisation to register or make transactions
  • Any form of money laundering through the art939 platform

7.2 Reporting Violations

If you witness any suspicious behaviour or conduct that violates these Terms, please report it to the art939 support team immediately. Your report will be treated in strict confidence.

8Intellectual Property

All content on the art939 platform – including but not limited to logos, brand names, graphic designs, user interfaces, software code, text, images, and audio – is the exclusive property of art939 or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, and non-transferable licence to use the art939 platform solely for personal entertainment purposes. You may not copy, distribute, modify, reverse engineer, or create derivative works from any platform content without prior written consent from art939.

9Liability Limits

To the extent permitted by applicable law, art939 shall not be liable for any indirect, consequential, special, punitive, or exemplary losses arising from use of the platform, including:

  • Service disruptions due to scheduled or unplanned system maintenance
  • Losses arising from betting decisions made by the Member
  • Failures or delays in processing caused by third parties such as banks or e-wallet providers
  • Data loss resulting from cyberattacks beyond art939's reasonable control

Art939 makes no guarantee that the platform will always be available without interruption. We make every effort to maintain 99.9% uptime, but unavoidable technical disruptions may occur from time to time.

10Account Termination

10.1 Voluntary Termination

You may request the closure of your art939 account at any time by contacting our customer support team. Prior to closure, all eligible fund balances will be processed for withdrawal once all conditions are met, including the settlement of any active wagers and compliance with bonus terms.

10.2 Termination by art939

Art939 reserves the right to terminate or suspend any account without prior notice if:

  • A member violates any provision of these Terms and Conditions
  • Art939 suspects fraud, money laundering, or other illegal activity
  • Registration information provided has been found to be false or inaccurate
  • A member engages in collusion or game manipulation
  • Required by the relevant authorities
In the event of termination due to a breach of these Terms, art939 reserves the right to forfeit all account balances, including pending wins. art939's decision in such matters is final.

11Privacy and Data Protection

Art939 is committed to protecting the privacy and personal data of all Members in compliance with Malaysia's Personal Data Protection Act (PDPA) 2010. All personal data collected is used solely for service delivery, identity verification, and legal compliance purposes.

Your data is protected using 256-bit SSL encryption and stored on secure servers. art939 will not sell, rent, or disclose your personal data to third parties without your consent, unless required by law or a valid court order.

For more information on how we handle your personal data, please read Privacy Policy which forms part of these Terms and Conditions in their entirety.

12Applicable Law and Dispute Resolution

These Terms and Conditions are governed by and interpreted in accordance with the laws of Malaysia. Any dispute arising from or relating to the use of the art939 platform shall first be resolved through good-faith negotiation.

12.1 Complaint Procedure

If you have a complaint or dispute regarding art939's services, please follow the procedure below:

  • Step 1: Contact the art939 customer support team via live chat and describe your issue in detail.
  • Step 2: If the issue cannot be resolved via live chat, submit a written complaint to [email protected] with full details.
  • Step 3: art939 will respond to all written complaints within 5 business days.

12.2 Final Decision

Art939's decision on all disputes relating to the interpretation of these Terms and Conditions, game outcomes, and technical issues is final and binding, subject to your legal rights under applicable Malaysian law.

These Terms and Conditions are effective from 1 January 2026 and supersedes all previous versions. In the event of any conflict between other language versions and this English version, the English version shall prevail.

Understand Our Terms? Start Your Gaming Experience

By understanding the art939 Terms and Conditions, you are ready to enjoy a safe, fair, and exciting betting experience. Register now and claim your exclusive welcome bonus.

Free registration  ·  256-bit SSL protected data  ·  Age 18+ only

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